01/08/2019

Payer Issue Tracking Page

Last Updated 1/8/19

WPS MEDICARE

No WPS system problems reported at this time, with exception of a few outstanding High Dollar Reviews "stuck in the system" and being pulled for immediate review.  If you experience a delay in your High Dollar Review, be sure to alert MSHO via email at billing@msho.org

MEDICAID

Please see the Medicaid section of this newsletter for updates.

BCBSM

No BCBSM system problems reported at this time.

BCN

No BCN system problems reported at this time.

NOTE: If you have a payer issue that you believe is a system problem and you do not see it listed above, PLEASE report it to MSHO! 

To report, email the description of your issue, including the ICN Number, date of service, provider number and patient contract number to billing@msho.org.  Do not include the patient’s name.

REMINDER – MSHO’s role is to resolve payer issues that will/can impact all members; we do not address individual claim issues. Unique, patient specific issues should not be reported.